| Q. |
Do you take reservations by phone? |
| A. |
We are unable to accept reservations by phone. A reservation can be made through our web page with the online reservationor alternatively by fax or by mail. A completed reservation form setting out your requirements eliminates any errors. |
| Q. |
How far is the Airport from Drakes? |
| A. |
Perth Domestic Terminal: 12km / Perth International Terminal 16km |
| Q. |
Our flight arrives at midnight/early hours of the morning. Will you still pick us up at the airport? |
| A. |
If you are having a car for the duration of your stay we provide airport collection 24 hours a day at no extra cost. 24 hour check in service. |
| Q. |
What types of apartments do you provide? |
| A. |
We provide One, Two and Three Bedroom fully equipped apartments catering from one to six people per apartment. |
| Q. |
Where are your apartments? |
| A. |
Our apartments are located in South Perth close to the Swan River foreshore only minutes from the CBD. |
| Q. |
How far are your apartments from Curtin University? |
| A. |
Our apartments are approx 3kms from the University |
| Q. |
Do you provide ('baby care equipment') ie, car seat, high chairs, cots |
| A. |
No we do not provide baby care equipment. |
| Q. |
Is a deposit required? |
| A. |
A deposit of $150.00 is required in order for us to reserve an apartment and confirm your reservation. This may be paid by a credit card through our Reservation Form included in our web page (secure server). |
| Q. |
What type of cars do you have? |
| A. |
Our cars are all Camry and Targo. All vehicles are automatic and air conditioned. |
| Q. |
Can we pay more to reduce the car excess? |
| A. |
No. Please refer to Conditions of Use of Car and Apartment page. |
| Q. |
Can we have a late check out/early check in? |
| A. |
Please refer to Conditions of Use of Car and Apartment page |